Aircraft maintenance is one of the fundamental services of Aero Group. It reflects operational excellence, EASA PART-145 certified. Their belonging to the Eplatures International Airport, equipped with IFR, enables them to offer their private, business and commercial aviation customers the only permanent air platform in the French-Swiss Jura.
What’s your own definition of efficiency?
Meeting customer needs, both in terms of quality and price.
In a context of intense competition, how do you differentiate yourself from the others?
As a small company, we value the close relationship we have with every customer. They appreciate finding bespoke support in a wide area of competences, not just technical, but also legal in the field of Continuing Airworthiness in an ever changing, difficult to track, legal framework.
Rolf Pellet's Interview
Accountable Manager at AeroGroup
How do you turn a crisis into an opportunity?
As an aircraft maintenance organisation, where products we maintain are not subject to Research and Development as rapidly as the automotive industry does, it is important to permanently challenge our way to process the information, the work and the relation to our customers. Analysing our customers needs, and providing them with solutions at their size is paramount to us.
What data do we collect?
MRX Systems S.A. collects the following data:
Personal identification (First Name, Last Name, birthdate, e-mail address, phone number, etc.)
Like many other Web sites MRX Systems S.A. uses "cookies" to collect additional data during the use of the site to improve our services. A cookie is saved as a file on the customer's computer to be able to keep track of the steps on a website.
How do we collect your data?
You directly provide MRX Systems S.A. with most of the data we collect. We collect data and process data when you:
Voluntarily complete a customer survey or provide feedback on any of our message boards or via e-mail.
Use or view our website via your browser’s cookies.
How will we use your data?
MRX Systems S.A. collects your data so that we can:
Email you with special offers on other products and services we think you might like.
Email you with newsletter.
Your personal information will not be transmitted at any time to another company or other organization, other than the Luxembourg government and the judiciary.
How do we store your data?
MRX Systems S.A. assures you that your personal data that you expose in using our site is to be treated with the utmost concern for their safety and confidentiality.
With this writing MRX Systems S.A. relates to the legal provisions on respect for private life and thus provides the best protection of your data.
MRX Systems S.A. would like to send you information about products and services of ours and that we think you might like, as well as those of our partner companies.
If you agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop MRX Systems S.A. from contacting you for the marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.
What are your data protection rights?
MRX Systems S.A. would like to make sure you are fully aware of all your data protection rights.
Every user is entitled to the following:
-The right to access – You have the right to request MRX Systems S.A. for copies of your personal data. We may charge you a small fee for this service.
-The right to rectification – You have the right to request that MRX Systems S.A. correct any information you believe is inaccurate. You also have the right to request MRX Systems S.A. to complete information you believe is incomplete.
-The right to erasure – You have the right to request that MRX Systems S.A. erase your personal data, under certain conditions.
-The right to restrict processing – You have the right to request that MRX Systems S.A. restrict the processing of your personal data, under certain conditions.
-The right to object to processing – You have the right to object to MRX Systems S.A. processing of your personal data, under certain conditions.
-The right to data portability – You have the right to request that MRX Systems S.A. transfer the data we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our e-mail : email@example.com
What are cookies?
Cookies are text files placed on your computer to collect standard Internet lot information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org
Understanding how you use our website.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – MRX Systems S.A. uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – MRX Systems S.A. uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. MRX Systems S.A. sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns of our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
How to contact us
Email us at: firstname.lastname@example.org
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that MRX Systems S.A. has not addressed your concern in a satisfactory manner, you may contact the information Commissioner’s Office.